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When picking up the vehicle, any driver must present a valid driving license in his name, issued for at least 1 year and in some cases an international driving license. If the driver is not licensed to drive in their own country, they will not be able to hire a Dollar vehicle. Passport and / or identity card. A photocopy will not be accepted. A credit card in your name to cover rental costs and a pre-authorization of payment as well as the card with which you made the reservation (if different).
We recommend that you familiarize yourself with the location of the agency and its opening hours before making your rental. You will find in your confirmation email the following information about the pick-up agency: address, opening hours and main contact.
Age restrictions depend on the country of destination. Please consult the rental terms and conditions when booking for information specific to your destination country. At Dollar, we ask your age beforehand to let you know if you will have to pay a young driver supplement to rent a vehicle. In most cases, drivers must be at least 25 years old and have held a driving license for at least 1 year prior to pickup. In most cases, if you are under the age of 25 you will need to pay extra.
No, Dollar only agrees to supply vehicles of similar size and characteristics within a single class. The make and model may vary depending on the agency and availability.
As mentioned in Dollar’s terms and conditions, the reservation must be made in the name of the main driver and the credit card used must be in their name. The same credit card must be presented as a guarantee when picking up the vehicle.
Our prices do not include fuel. All our vehicles are rented with a full tank of fuel and must be returned in the same way. Where applicable, a service charge in addition to the cost of the missing fuel will be charged.
The Fuel Purchase Option (FPO). For practical reasons, you can buy a full tank of fuel at the Dollar counter when you pick up the vehicle at a competitive rate. This option avoids you having to refuel before returning the vehicle. Note that unused fuel will not be refunded. Please inquire at the counter to see if this service is available.
Dollar will provide you with a vehicle of the higher category at no additional cost.
Supplementary Insurance (PAI), Super Cover / Super Damage Waiver (SC / SDW), Additional Drivers, Fuel, Child seats and all other products / services. These items are to be paid directly at the Dollar rental counter.
Yes, in order to secure your rental, a pre-authorization on your credit card will be carried out when the vehicle is picked up. This pre-authorization will be calculated on the approximate cost of your rental including a possible late return, a full tank of fuel and an additional amount if you have not subscribed to our Super Cover.
Use our online check-in service and fill in your driver’s license information before going to the Dollar branch.